Windows PC
Desktop for Windows
A single outlet can send specials and booking confirmations from the counter PC with Desktop Pro. Plus adds multi-device and templates when a second outlet needs its own number.
See Desktop for WindowsIndustry guide
WhatsApp Marketing for Restaurants
People decide what to eat in minutes. A short WhatsApp message with today's special or a table confirmation reaches regular customers right when they are thinking about food.
Built for: restaurants, cafes, cloud kitchens and caterers.
Why WhatsApp
Why WhatsApp works for restaurants
Regulars respond to specials
Customers who already like your food are the most likely to react to a weekend special or a festival menu.
Quick confirmations
Table bookings and catering enquiries are easy to confirm in chat, with the time, party size and location in one place.
Photos sell food
A photo of a new dish says more than a paragraph, and WhatsApp handles images well.
What you can do
Six ways to use WhatsApp
- 1
Weekend and daily specials
Share the special, a photo and the price with opted-in regulars.
- 2
Table booking confirmations
Confirm the booking and send a reminder.
- 3
Festival and event menus
Share festive menus and early-booking details.
- 4
Birthday and anniversary offers
Send a small offer to customers who shared their date.
- 5
Catering enquiries
Reply with menu PDFs and quotation details.
- 6
Feedback after dining
Ask how the meal was and invite a review.
Message ideas
Sample messages you can adapt
Replace the [placeholders] with real details, and send only to people who agreed to hear from you. These are examples, not guaranteed results.
-
Weekend special
Hi [Name], this weekend at [Restaurant]: [Dish] for Rs [Price], only on Saturday and Sunday. Book a table by replying with your time and number of guests.
-
Table confirmation
Hi [Name], your table for [Guests] at [Restaurant] is confirmed for [Date] at [Time]. Location: [Map link]. Reply here to change the booking.
-
Birthday offer
Happy birthday [Name]! Enjoy a free dessert with your meal at [Restaurant] this week. Just show this message at the counter.
Which product fits
Choosing Desktop, Cloud or the API
Cloud, 24x7, any device
Cloud Sender
Chains and cloud kitchens whose managers work from phones can use Cloud, with a chatbot and autoresponder for timing and menu questions.
See Cloud SenderOfficial API
WhatsApp API
Restaurants that connect online ordering to WhatsApp for order status can use the Official API with approved templates.
See WhatsApp APIGood habits
Do and avoid
No tool can promise that WhatsApp will never restrict a number. Sending messages that people expect is the best protection. Read our safe sending checklist.
Do
- Message customers who gave you their number and agreed
- Keep offers specific and time-limited
- Send a photo with the message
- Offer an easy way to stop
Avoid
- Do not message customers every day
- Do not send offers at odd hours
- Do not copy numbers from delivery apps
- Do not exaggerate prices or offers
Collect opt-ins the easy way
Put a WhatsApp QR code at your counter, on your forms or in your ads so customers start the chat themselves.
FAQ
Restaurants: common questions
Can't find your answer? Talk to us, we reply on WhatsApp and email.
How often should a restaurant message customers?
Once or twice a week is usually plenty for specials. If people start replying "stop", you are sending too often or to the wrong people.
Can I send my menu as a PDF?
Yes. Desktop Pro lets you attach files and photos with a caption, and Cloud has a file manager for media you reuse.
How do I collect customers' numbers properly?
Ask at the table or counter, add a line on the booking form, or put up a QR code that opens a WhatsApp chat with your restaurant. Our free QR code generator makes one in a minute.
Can WhatsApp take orders?
Customers can chat to place orders, and an auto reply or chatbot can answer menu and timing questions. For fully automated ordering and order status, the Official API connected to your ordering system is the right route.
Start with WhatsApp for your restaurants business
Try the Cloud sender free, or message us and we will help you choose the right product.